Arrived at 10:30am, oil change, alignment. Still here 2:10pm. Brought Highlander back immediately at 1:00pm-Steering wheel off center. You would think since I returned immediately that they would remedy the off center Steering wheel. I've been waiting over an hour! I've been here for 3 hours and 45 minutes.

My service advisor, Tariq, was very upfront with me on what service needed to be done. He kept me updated on the status of my service! I will continue to ask for him in the future.

Wonderful……great….. Spence is the man. Kudos to him…. Get that man a uniform.😆. Peace

5K maintenance went smoothly. It took an hour and a half from dropping off my vehicle to completion.

Omar always does a great job when we take the car in for service. We would go to any other shop.

I had the best experience purchasing my 2025 Toyota Land Cruiser at Fort Bend Toyota! From start to finish, the process was smooth, professional, and incredibly fast. I was originally told to expect a 3-month wait due to allocation timelines—but thanks to Fraz Sarwar, my amazing salesman, and David Pham, the certified sales manager, they found exactly what I wanted in less than 7 days! Fraz was knowledgeable, patient, and truly went above and beyond to make sure I was informed and confident every step of the way. David ensured the transaction was seamless and stress-free. Their teamwork and dedication to customer satisfaction exceeded my expectations. If you’re in the market for a new vehicle—especially something as special as the 2025 Land Cruiser—I highly recommend Fort Bend Toyota and working with Fraz Sarwar and David Pham. I’m beyond pleased with my purchase!

Excellent service. Friendliness. Delicious hot drinks. I have been having my maintenance services there for Iong time. Thank you .

Went in for an oil change and the service was great, but I felt like they were trying to scam me. They told me that I needed to replace my engine drive belt but they didn’t know that I had just replaced it not too long ago by another Toyota dealership . (23,000 miles ago) They weren’t able to pull it up in their system since it was under miscellaneous but I had kept the paper copy of the invoice. When I showed it to them then all of a sudden I don’t need to replace the belt. The belt still looks good. It just made the credibility of the dealership service a bit questionable.

Advisor , Kevin , and eve the manager are awesome! They definitely take care of their customers. Quick and great service. Thank you

Excellent service and great dealer. My advisor explained everything to me about the service and the price clearly.

Thank you True for all your help today! I appreciated you staying until I got there this evening to pick up my Highlander.

Repair was excellently done and representative was professional with all the explanations of job done.

As always Omar Garcia provides great service and the dealership is always great. Quick and very precise.

Good service,friendly people with smile face,inspection is more important to know how your car doing,and that’s why I choose the dealer for change oil

Went to Oil Change, Inspection and Tire Rotation. Mr. Tariq's customer service is best. He is very nice. He explained everything according to my requested services. Thank you Mr. Tariq for your help.