Pleasant employees and I am especially impressed with the service Angel Montalvo has given the last three times I have had my vehicle serviced

Everybody at Sterling M. Toyota has been super nice since the first day we were there looking for our car. Now during the services, things has gone very nicely.

Service overall is good My only complaint is they mess with the radio stations, adjust the drivers seat, and disable or change electronic controls on the dash and A/C system. On this car these controls are not user friendly and it takes some time to straighten them out I do not think the tech or valet should mess with items not being serviced.

Garrett West is the salesman to see in that dealer, he was very nice and helpful but be careful when you are in the financial department, they will try all tricts to get your money. You must look over all the papers before signing, do not trust the financial person.

I came in today for service and new wiper blades. STEVEN ROBLES was great and EXTREMELY informative. I've been going to this location for a few years now and he has been the ONLY person to provide me with upcoming expectations regarding my vehicle. THE ONLY ONE and I'm so appreciative. Strong work Steve and I thank you!!!

Prompt, knowledgeable personnel, Eli was my advisor, very happy with his service, took care of needed items for my tundra. Will definitely ask for him again.

Good service done to my Runner only kind of late 1.5 hours for oil change and 19 points

Service was way longer than expected. I never heard anything till I called 2 1/2 later

Great service advisor . Do the job right and quike. I’m happy they change the oil in 1.hour and 30 mint.

There is a guy whose name is Collin or Joe. Can't remember exactly. He won't request Lyft for customer after 5:30 so that he can make sure to get off work at 6. Also, Even their battery warranty says 84 months on the battery sticker, it is 50% covered after 2 years and only 25% covered after 5 years. They call that pro-rated warranty. Totally misleading advertisement! If you have concern over the 'pro-rated' policy, their service manager will threat you to take the partial coverage or go somewhere else. Totally a waste if you have trust on these people.

Everyone was helpful and quick to help us even if it wasn’t our direct service advisor!

I had a very poor experience this time . I always visit this dealership, this time I ask them to check ac system bcz my ac was blowing warm air , the c

Wait 10 minutes beside your car on arrival while the greeters play grab a#$. Service advisor shows up & tries to overcharge for a OLF from appt set @ 29.95 to 79.95 because it was a Tundra. I’m not paying $50 more for 2 extra qts of oil. Just wanted OLF & tire rotation. Took 2 hours, Worse, the waiting area is a joke with bunch of chairs sitting out in showroom, and the TV the customers are all facing doesn’t even work. Get to hear every service advisor come and try their upsell (get ready for the cabin air filter needs to be replaced) along with their windshield guy pimping his services. Place couldn’t be more insincere. No thank you Group1 corporate.

Excellent service from start to finish . I was very pleased and will be back here

Everyone was so helpful. A big thank you to Richard Blanco Salazar . He ensured our needs were taken care of. An awesome salesman he was. Overall experience was great. Will highly recommend this dealership