I made the service online and set up payment for it online too. But I got a phone call and asked me to come in today instead of tomorrow so I went. When I was there I was asked whether I paid for it or not, I said I did pay online. Later I was told that the payment has not been processed yet and it was said as though I was foolish not to know that. For this reason I gave it a 4 stars.
The Toyota salesmen, Mr. Tariq, excelled in his performance and really helped me get what I wanted to get done.
Larry Robinson was awesome to work with. He was easy-going on the whole process of having the vehicle ready to check out to buying and trading my vehicle. He was even cool enough to check if I left my glasses in the traded vehicle days after the purchasing and trading took place. I definitely recommend coming to this dealership. Ask for Larry.
Had a very good experience with the servicing of our Highlander. Steven was a great service person and made my visit to where I recommend Sterling Toyota.
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